Overview
The customer is a national electric bicycle wholesaler in North America, providing electric bicycles and own his own store front chains locally. While relying on another factory to supply electric bicycles before, they realize a lack of product diversity and responsive after-sales support. Meanwhile, costs increase due to tariffs and taxes. Customers contact us to request customized orders, hoping to get better service and follow-up than before.
Challenge
Customers need a partner who has the ability to supply their products on time and issue free. Also need a fast turn around time for sample checking process. And the customer also needs a solution for those returning items of his retail customers.
Result
The customer decided to cooperate with Linkseride and quickly received high-quality products meeting the target price-as well as comprehensive after-sales support.
Conclusion
Linkseride has introduced the high-level manufacturing solutions we provide to all electric scooter wholesalers. We have contributed to the success of our customers by using our US and EU warehouse to reduce the shipping time and logistics costs. In addition, our experienced after-sales team provides continuous technical support, enabling customers to easily turn around and sell returned inventory. The problem is solved!